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IELTS Listening Practice Test 28: Part 1

Joining a car-sharing scheme. A man who works at a hospital phones a car-sharing scheme to register as a member.

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Audio

You hear the recording once, as in the real test.

Questions 1–10

Complete the form below.

Write ONE WORD AND/OR A NUMBER for each answer.

Hartwell Car Share: Registration Form

Heard about the scheme from: a poster (example)

Personal details

Journey details

Preferences and costs

Choose the correct letter, A, B or C.

8. The scheme now matches members mainly according to

  1. where they live.
  2. the hours they work.
  3. the route they travel.

9. What must Simon do before his first shared journey?

  1. meet the people he will share with
  2. send a copy of his driving licence
  3. watch a video online

10. If a driver cannot take a passenger home, the scheme will

  1. pay for a taxi.
  2. find another member to give a lift.
  3. charge the driver a fine.
Show the answers and explanations
  1. PetrakisThe surname is spelled letter by letter: P-E-T-R-A-K-I-S.
  2. QuarryTrap: he used to live on Mill Lane. His new address is twenty-seven Quarry Road (Q-U-A-R-R-Y).
  3. Thursday / ThursdaysTrap: he used to travel every weekday, but he now works from home on Wednesdays.
  4. 3 / threeTrap: the car has four passenger seats in theory, but his son's car seat is fixed in the back, so he can take three.
  5. food / eatingSmoking is already banned by the scheme's rules, and he doesn't mind music or chatting. His own request is no food in the car.
  6. 4 / four / £4 / 4 poundsTrap: three pounds is for journeys of up to ten miles. His journey is about eleven miles, so it is four pounds.
  7. WestTrap: the spaces used to be in the main car park, which is now for patients. They are in the West car park.
  8. BMatching by where people live is the old system (A), and the route is only considered after working times (C).
  9. CThe hospital has already checked his licence (B), and meeting other members is recommended but not compulsory (A). The video is required for everyone.
  10. APhoning round other members took too long, so they no longer do it (B), and drivers are not fined (C). The scheme pays for a taxi up to four times a year.
Show the transcript

Narrator: Part 1. You will hear a man phoning to join a car-sharing scheme for people travelling to work.

Narrator: First, you have some time to look at questions 1 to 7.

Narrator: You will see that there is an example that has been done for you.

Narrator: Now listen carefully and answer questions 1 to 7.

Car-share coordinator (Megan): Good morning, Hartwell Car Share, Megan speaking. How can I help?

Caller (Simon): Hi there. I work at Hartwell General Hospital, and I saw one of your posters in the staff canteen. I'd like to sign up, if that's possible.

Car-share coordinator (Megan): Of course. I can register you over the phone right now. Are you hoping to offer lifts, or to get them?

Caller (Simon): Well, I've got a car, so I'm happy to drive. But I wouldn't mind being a passenger some days, too.

Car-share coordinator (Megan): That's fine, I'll put you down for both. It gives us more options when we're looking for a match. Can I take your name?

Caller (Simon): Sure, it's Simon Petrakis.

Car-share coordinator (Megan): And how do you spell your surname?

Caller (Simon): It's P-E-T-R-A-K-I-S.

Car-share coordinator (Megan): Thank you. And your home address?

Caller (Simon): I've just moved, actually, so let me make sure I give you the new one. I was on Mill Lane, but now it's twenty-seven Quarry Road, in Ashby.

Car-share coordinator (Megan): Twenty-seven Quarry Road. Is that Q-U-A-R-R-Y?

Caller (Simon): That's right.

Car-share coordinator (Megan): Now, your journey. Which days do you travel to the hospital?

Caller (Simon): It used to be every weekday, but I work from home on Wednesdays now. So it's Mondays, Tuesdays, Thursdays and Fridays.

Car-share coordinator (Megan): And what time do you usually set off in the morning?

Caller (Simon): About a quarter past seven. My shift starts at eight.

Car-share coordinator (Megan): Fine. And what kind of car do you have? Mainly I need to know how many passengers you could take.

Caller (Simon): It's a five-seater, so in theory four. But my son's car seat is fixed in the back, and it's a real pain to take out, so let's say three.

Car-share coordinator (Megan): OK. And do you have any preferences about who you share with? Some drivers ask for no smoking, for example.

Caller (Simon): Well, smoking isn't allowed on the scheme anyway, is it? I read that on your website.

Car-share coordinator (Megan): That's right. It's one of our basic rules.

Caller (Simon): Then, honestly, I don't mind music, and I don't mind chatting. The one thing I'd ask is no food in the car. On my last car share, someone used to eat a bacon sandwich every single morning, and the smell stayed for days.

Car-share coordinator (Megan): I can imagine! I'll make a note of that. Now, passengers pay the driver something towards the cost of the petrol, and the amount depends on the distance. How far is your journey?

Caller (Simon): About eleven miles, I think.

Car-share coordinator (Megan): Right. For journeys of up to ten miles, it's three pounds each way, and for anything longer, up to twenty miles, it's a bit more. So your passengers would pay you four pounds each way.

Caller (Simon): That sounds fair.

Car-share coordinator (Megan): And one of the big advantages of car sharing at the hospital is the parking. Car-sharers get a reserved space.

Caller (Simon): Oh, that would be great. Are they in the main car park, by the entrance?

Car-share coordinator (Megan): They used to be, but that's all for patients now. The car-share spaces are in the West car park, right next to the staff entrance.

Narrator: Before you hear the rest of the conversation, you have some time to look at questions 8 to 10.

Narrator: Now listen and answer questions 8 to 10.

Car-share coordinator (Megan): So, what happens next? Once you're registered, our system looks for other members whose journeys fit with yours.

Caller (Simon): Does it just go by where people live?

Car-share coordinator (Megan): That's how it used to work, but it didn't always produce good matches. Two people could live on the same street but work completely different hours. So now it matches people mainly on their working times, and only after that on the route they take.

Caller (Simon): That makes sense, especially at a hospital.

Car-share coordinator (Megan): Exactly. Then, before your first shared journey, there's one thing you have to do. Normally we'd ask drivers to send in a copy of their driving licence, but the hospital has already checked that for all its staff, so you can skip that step. Some members like to meet up for a coffee before they start sharing, and we'd recommend it, but it isn't compulsory. What everyone must do is watch a short video on our website about safety and the scheme's rules. It takes about ten minutes, and then you just tick a box to confirm you've seen it.

Caller (Simon): OK, I can do that tonight. And what happens if something goes wrong? Say I'm a passenger, and my driver suddenly has to stay late at work?

Car-share coordinator (Megan): Good question. In the past, we used to phone round other members to find you a lift, but that took far too long to organise. So now, if your driver can't take you home, you just call a taxi, and we pay for it, up to four times a year.

Caller (Simon): And does the driver get into trouble?

Car-share coordinator (Megan): Not at all. We don't fine anyone. Things happen, especially in a hospital.

Caller (Simon): That's very reassuring. Thanks, Megan. I'll watch the video this evening.

Narrator: That is the end of Part 1. You now have half a minute to check your answers to Part 1.

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