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IELTS Listening Practice Test 30: Part 1
Furniture delivery. A woman phones a second-hand furniture shop to check the items she has bought and arrange their delivery.
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You hear the recording once, as in the real test.
Questions 1–10
Complete the table below.
Write ONE WORD AND/OR A NUMBER for each answer.
Second Chance Furniture: items bought
| Item | Description | Price |
|---|---|---|
| Dining table | oak (example); seats six to eight | £120 |
| Chairs | a set of 1 | £2 |
| Desk | green leather top; comes with a matching 3 | £75 |
| Chest of drawers | made of 4 | £50 |
| Armchair | has a 5 on one arm | £60 |
Complete the notes below.
Write ONE WORD AND/OR A NUMBER for each answer.
Delivery details
- Address: 27 6 Road (fourth floor)
- The driver should use the entrance at the 7 of the building
- Delivery day: 8
- Delivery charge: £9
- Payment: cash or card, to the driver
- Before the delivery, the customer will measure the 10
Show the answers and explanations
- 4 / fourTrap: Sue wrote down six chairs, but the customer only wants four because there is no room for more.
- 70 / seventy / £70 / 70 poundsTrap: a hundred and five pounds was the label price for all six chairs. For four, the price is seventy pounds.
- stoolTrap: the customer thought Sue mentioned a chair, but there is no chair. The desk comes with a stool made from the same wood.
- pineTrap: people assume it is oak because it has been stained dark, but it is made of pine.
- stainThere are no tears in the fabric, but there is a small stain on one of the arms that would not come out.
- FenwickThe road name is spelled letter by letter: F-E-N-W-I-C-K.
- sideThe front entrance has a lot of steps, and the back door is only for the bins and usually locked. The side entrance has a ramp next to the lift.
- ThursdayTrap: Tuesday would be ideal, but the van is being serviced that day, so the delivery will be on Thursday.
- 30 / thirty / £30 / 30 poundsTrap: twenty pounds is the charge within the town. Fenwick Road is just outside the boundary, so the charge is thirty pounds.
- lift / elevatorThe table top does not come apart, so the shop asks her to measure the lift (she calls it the elevator) to check that the table will fit.
Show the transcript
Narrator: Part 1. You will hear a woman phoning a second-hand furniture shop to arrange the delivery of some furniture.
Narrator: First, you have some time to look at questions 1 to 5.
Narrator: You will see that there is an example that has been done for you.
Narrator: Now listen carefully and answer questions 1 to 5.
Shop assistant (Owen): Good morning, Second Chance Furniture. Owen speaking.
Customer (Laura): Oh, hi. My name's Laura. I came into your shop on Saturday and chose a few things, and the lady who served me said I should call to arrange a delivery.
Shop assistant (Owen): Ah, yes, that would have been my colleague, Sue. She works on Saturdays. She left me a note about it. Let me just find it. Here we are. So, first of all, there's the dining table. That's the oak one that extends.
Customer (Laura): That's right. It seats six normally, and eight when you pull it out.
Shop assistant (Owen): And that was a hundred and twenty pounds, which I see you've already paid. Then there are the chairs that go with it. Now, Sue's written down six chairs here.
Customer (Laura): Oh, no, I only want four. There isn't room for any more in my apartment.
Shop assistant (Owen): Four, OK. I'll change that. The label said a hundred and five pounds, but that was for all six, so let's call it seventy for the four.
Customer (Laura): That sounds fair. And then there was a desk, I think.
Shop assistant (Owen): That's right, the one by the window with the green leather top. And there's a stool that goes with it.
Customer (Laura): A stool? I thought Sue said there was a chair with it.
Shop assistant (Owen): No, there's no chair, I'm afraid. But the stool was made at the same time as the desk, out of the same wood, and it fits right underneath. The two of them together come to seventy-five pounds.
Customer (Laura): Oh, yes, I remember the stool now. That's fine. And then the chest of drawers.
Shop assistant (Owen): Yes. Now, a lot of people assume that's oak, like your table, because it's been stained quite a dark colour. But it's actually made of pine.
Customer (Laura): Really? I'd never have guessed. Well, I still like it, and it was only fifty pounds. The drawers all open really smoothly, too.
Shop assistant (Owen): And finally, the armchair. I should just mention that the fabric's in very good condition. There aren't any tears or anything like that. But there is a small stain on one of the arms. We tried to get it out, but it just wouldn't shift.
Customer (Laura): Yes, Sue showed me. That's why it was only sixty pounds, isn't it? I'm going to put a throw over it anyway.
Narrator: Before you hear the rest of the conversation, you have some time to look at questions 6 to 10.
Narrator: Now listen and answer questions 6 to 10.
Shop assistant (Owen): Right, so, the delivery. Can I take your address?
Customer (Laura): Sure. It's twenty-seven Fenwick Road. That's F-E-N-W-I-C-K.
Shop assistant (Owen): Thanks. And is that a house?
Customer (Laura): No, it's an apartment building, quite a new one. I'm on the fourth floor, but there is an elevator.
Shop assistant (Owen): That's good, because the table's quite heavy. Is there anything else our driver should know?
Customer (Laura): Yes. The main entrance is at the front, but there are a lot of steps up to it, so it'd be better if the driver used the entrance at the side of the building. There's a ramp there, and it's right next to the elevator. There's a door at the back as well, but that's just for the trash cans, and it's usually locked.
Shop assistant (Owen): The side entrance. Got it. Now, when would suit you? We deliver to your part of town on Tuesdays and Thursdays.
Customer (Laura): Tuesday would be ideal.
Shop assistant (Owen): Ah, hang on, I'm sorry. I've just seen that our van's booked in for a service next Tuesday. So it would have to be Thursday, or else the following week.
Customer (Laura): Thursday's fine. I work from home on Thursdays, so I'll be in.
Shop assistant (Owen): Great. By the way, if you've got any old furniture you'd like to get rid of, our driver can take it away at the same time.
Customer (Laura): That's kind, but my old table's already gone to a friend, and I'm keeping everything else.
Shop assistant (Owen): No problem. Now, our delivery charge is normally twenty pounds anywhere in town. But Fenwick Road is just outside the town boundary, so I'm afraid it's thirty.
Customer (Laura): Thirty pounds. That's OK. Can I pay the driver?
Shop assistant (Owen): Yes, by cash or card, whichever you prefer. And there's one more thing. The table top doesn't come apart, and it's quite long. The chairs and the chest of drawers won't be a problem, but could you measure the lift before Thursday? If the table won't fit, our driver will need to bring someone else to help carry it up the stairs.
Customer (Laura): Oh, good idea. I'll measure it tonight and call you back.
Shop assistant (Owen): Lovely. And we'll phone you on Wednesday afternoon to give you a delivery time. It'll probably be in the morning, because your area's usually first on the driver's list.
Customer (Laura): Perfect. I'll speak to you on Wednesday, then. Thanks so much, Owen.
Narrator: That is the end of Part 1. You now have half a minute to check your answers to Part 1.